I can't say enough nice things about Cohere's services. I migrated over to their embedding model a few months ago for clip-style embeddings and it's been fantastic.
It has the most crisp, steady P50 of any external service I've used in a long time.
My baseline was Jina, A Chinese model provider. I had major issues with their reliability. I have no comparison to provide in terms of offline metrics as I had to do an emergency migration because their inference service has extended downtimes.
My experience with Cohere and interacting with their sales engineers has been boring, I say that is the most flattering way possible. Embeddings are a core service at this point like VMs and DBs. They just need to work and work well and thats what they're selling.
It has the most crisp, steady P50 of any external service I've used in a long time.