IMO they did come up with a solution for it, via support. I think it is interesting that people (seemingly) won’t try the solution because it involves talking to support and that has such a connotation of being a costly time sink from people’s terrible experiences with support contacts in the past.
Maybe that means Spotify needs to rethink their solution? Apparently they lost at least one subscriber to Apple Music in this thread because that person was adverse to contacting support and would rather switch services altogether. I wonder if that’s a real trend among people now.
Definitely agree that they need to rethink it. Look at their community center, how many hours has Support spent on doing this process manually, over and over again, in the last year alone?
Maybe that means Spotify needs to rethink their solution? Apparently they lost at least one subscriber to Apple Music in this thread because that person was adverse to contacting support and would rather switch services altogether. I wonder if that’s a real trend among people now.