Nice effort to open source your code - kudos to you.
I remember checking out Staffjoy last year sometime, out of curiosity. Seemed to be a nicely designed system that fitted a niche.
I too wonder why it never took off - having consulted in the small business area for 3 decades now, rostering and checking staff availability is a major pain point for business owners, especially those running cafes or security services, catering etc.
Heck, even my wife is on an automated rostering SMS system for her part time job, and it works well and seems to alleviate a lot of stress for her boss. I am surprised that $9/mth wasn't an automatic "Shut up and take my money" for a lot of businesses. I know there is a lot of competition, but surely there is plenty of pie for a few players to be in the same market.
I hope to perhaps one day hear a more detailed post mortem about the business, rather than technical, challenges faced by the founders of Staffjoy.
> I am surprised that $9/mth wasn't an automatic "Shut up and take my money" for a lot of businesses.
Maybe because the presentation on the website was unclear. It showed neither UI, now workflows nor anything. I did not even know from a quick glance that this sends text messages.
however, on the mobile site right in the middle of the screen it says "Create a schedule online. We notify your team using text messages." which seems pretty clear
Author here. Just noticed that this was submitted. I'm fixing some CI stuff now, and finishing the open sourcing of some other services like Cron, Chomp, and Mobius. This the V1 of our product, intended for larger companies like call centers. I'll open our V2 product for small businesses asap.
Cool release! Thank you for this. It's always great to see production code get released as opposed to pet projects.
What's interesting to me is that even though it's a flask app, it seems to be re-implementing large chunks of Django:
- Similar directory hierarchy including folder-per-app, templates, config
- A big settings object that gets passed around to things like Celery
- SQLAlchemy for the ORM/database glue, some other components for migration management
- Re-implemented authentication that has a very similar feature set to django.contrib.auth
This convergence reinforces that I should keep using Django or Rails for new web/mobile products. I find myself doing all of the above when using Go or Haskell for the same task.
I'm a big believer in using an "everything but the kitchen sink" kind of framework like Django or Rails for MVP or very early versions of a web product.
The fact that they're typically opinionated about how basic things should be set up can save you from wasting time/analysis paralysis on inconsequential decisions and help get a prototype running, at which point you can decide whether it's a good fit or if you want to factor parts onto another platform.
I find that Django composes a lot more nicely than Rails, and of course that's not necessarily good nor bad; really depends on the use case. To me, Django feels like a Ford F-150 where everything is more or less exposed and easy to hack on. Rails is more like a tight well-oiled VW that runs very smoothly but may make you bend over backwards a bit to use an aftermarket part.
My pipedream is a framework as comprehensive and mature as either of these two, but in a language with a good static type system to save on 50-80% of tests, and enjoyment of many other benefits.
Version 1 was our primary product for 16 months. It still has customers using it at suite.staffjoy.com. We are helping some of those customers run the software on prem during the shutdown.
Wasn't trying to cast aspersions/take anything away: I think it's great that you are open sourcing anything. Kudos.
I was just pointing out that this infrastructure might have been great to start, but you guys moved to a very different, in terms of architecture , v2.
That's cool it's being opened sourced versus simply dying. Though it's odd that, even though the repo says they're shutting down, their website shows zero sign of that at all and is still encouraging users to sign up.
Also, was this the Homejoy v2 attempt? Seems like contractor scheduling services don't provide enough value to the contractors and customers to keep them from dealing without them once the contact is made. Curious if there are any successful companies that provide the same services, with actual revenue, and what they did differently. It's gotta be something to make the customer and contractor stick to the platform.
There are a bunch of competitors and SMBs very much care about the price tag so 100s of dollars is a massive stretch[0].
Note that this alleviates the pain of the staff, not the business ie vitamin for the entity paying for it, but pain killer for their part-time workers.
But, I do agree pricing is out of whack. I would probably try to charge directly based on the number of staff managed (eg: $1/staff member/month).
[0] I run a startup selling to SMBs in the service sector. Upfront dollar amount is a massive hurdle. However, upsells/elastic pricing based on users is easier.
I imagine its more of a precaution, I know I've worked on closed commercial projects where the commit history is sprinkled with business rationales for changes, and even the occasional grumpy word said about specific clients. Given they're doing this while winding down the company they may just not have time to audit every commit in a large project for sensitive information.
I can't seem to be able to log in - seems possibly due to a missing Mandrill API key. Given that Mandrill is apparently now a paid addon to mailchimp, how'd you get around this?
I remember checking out Staffjoy last year sometime, out of curiosity. Seemed to be a nicely designed system that fitted a niche.
I too wonder why it never took off - having consulted in the small business area for 3 decades now, rostering and checking staff availability is a major pain point for business owners, especially those running cafes or security services, catering etc.
Heck, even my wife is on an automated rostering SMS system for her part time job, and it works well and seems to alleviate a lot of stress for her boss. I am surprised that $9/mth wasn't an automatic "Shut up and take my money" for a lot of businesses. I know there is a lot of competition, but surely there is plenty of pie for a few players to be in the same market.
I hope to perhaps one day hear a more detailed post mortem about the business, rather than technical, challenges faced by the founders of Staffjoy.